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Optimisation for eCommerce
Improve performance and increase conversion

Optimisation makes your eCommerce store work harder.
We remove friction, improve efficiency and increase conversions without the need for a full rebuild.
For established eCommerce businesses, sustainable growth often comes from improving how customers experience your store, how effectively it converts and how reliably it performs, not just more traffic or spend.
We bring structure to improvement, helping your team identify friction, prioritise the right changes, and make progress that compounds over time.

Why optimisation becomes critical
as you scale

As your eCommerce store grows, complexity increases.
New features and campaigns are added, but underlying issues often go unresolved. This creates drag where conversion suffers, performance becomes inconsistent and teams struggle to prioritise where to improve.
Optimisation lets you step back, assess what is really limiting results, and address those constraints proactively.

Where optimisation creates
commercial impact

Optimisation drives commercial impact across your online store.
At Velstar, it spans experience, performance, conversion and measurement. The focus is on identifying where improvement will have the greatest commercial impact and addressing it in a structured way.
This includes:

Clear insight into user experience and navigation

Higher conversion through evidence-led testing

Reliable data and measurable performance

Removal of technical and performance friction

Each service tackles a different constraint, but they work together to improve overall effectiveness.

Our commercial,
evidence-led approach

We take an evidence-led approach to optimisation.
We use data, testing and reviews to guide decisions, so you can prioritise what matters and avoid wasted effort. We can analyse behaviour, review experiences, test changes, or improve performance fundamentals.
The aim is not constant change for its own sake, but confident prioritisation. Teams can focus resources where it matters most.

Increase ROI
by improving efficiency

Optimisation increases the return on your acquisition spend.
Better experience, faster performance and clearer measurement improve efficiency. It also reduces risk by ensuring your platform can support growth.
For many eCommerce businesses, optimisation becomes more important as scale increases and margins tighten.

Optimisation services
at Velstar

Our optimisation services are designed to work independently or together, depending on need. These include:

UX & Experience Reviews

Clear insight into user experience and navigation.

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UX & UI Optimisation

Improving how customers experience your store to support conversion.

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Conversion Rate Optimisation (CRO)

Higher conversion through evidence-led testing.

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Data & Analytics

Reliable data and measurable performance.

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Performance Measurement & Reporting

Understanding what is working and where to focus next.

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Site Speed & Performance Improvements

Removal of technical and performance friction.

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Accessibility Compliance

Ensuring your store is accessible to all users.

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Each service addresses a specific constraint, with a shared focus on measurable improvement.

When optimisation
unlocks further growth

Optimisation is often the right focus when:

growth has slowed despite continued investment

conversion performance is inconsistent

teams lack clarity on where to prioritise improvement

technical or experience issues are limiting results

It is particularly effective for established eCommerce businesses looking to improve efficiency and performance without rebuilding or replatforming.
Find out how optimisation can support your eCommerce performance.
Let's make something great together. Drop us a line.