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Indespension

Automating Towbar Booking System for Indespension

Indespension

Sector

Automotive, Manufacturing

Our Role

Integrations

Platform

Acuity Scheduling

Overview

Indespension is a leading manufacturer and supplier of trailers and towing equipment, operating through an extensive national branch network. By replacing a hardcoded booking form with a live Acuity Scheduling integration, Velstar fully automated the towbar fitting journey, removing manual branch follow-up from every online booking across the UK network.

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Indespension manages the entire product lifecycle from production to professional installation, making them the UK's primary authority for high-performance towing solutions. With 14 branches carrying out professional towbar fittings nationwide, operational efficiency at branch level is central to the customer experience they deliver.